The Companies designate management managers who are responsible for handling personal information that are provided from customers, and strive for appropriate management and storage of such personal information to prevent unauthorized access, leakage, theft, damage, loss or defacing to/of them.

Moreover, should any trouble occur, the Companies will take corrective action in a prompt, appropriate, faithful and transparent manner based on the company regulation.

When the Companies ask customers to provide their personal information, we clearly indicate in advance the purpose for which the personal information is intended to be used and the contact information for inquiries and complaints/consultation, etc., and collect such information within the appropriate scope and in a fair manner. The Companies use the collected personal information within the scope necessary for the described or declared purposes of use. Moreover, the Companies do not intend to use such personal information for any purposes other than the stated purposes of use without the customer's consent.

The Companies may use any of your personal information only for the stated purposes including providing of information about cosmetics, products and events, appropriate product selection and counseling, providing of information by direct-mail, phone, fax, e-mail, etc., development of new products and services, preparation of statistical and analysis data, or other purposes required for the company business.

The Companies may share personal information of its customers among members of the Kanebo Cosmetics Group (*) within the scope necessary for the purposes of use described in the preceding item above.

The Companies do not provide or disclose any personal information of its customers to third parties except in the following cases.

If you request disclosure, changes, cessation of use, etc. of your own personal information that you have provided to the Companies, please contact the inquiries or complaints/consultations desk. The Companies will respond to your request faithfully within a reasonable period of time after we confirm that the request is being made by the person whose information if being requested.

The Companies strive for accurate and up-to-date storage and management of the personal information of its customers to the extent necessary to perform the stated purposes of use.

The Companies conduct a periodic audit in the Companies and at outside contractors to confirm compliance with the Personal Data Protection Law and other relevant laws and regulations, company regulations concerning the protection of personal information, and the effectiveness of appropriate protection and usage of such personal information of customers.

The Companies strictly observe the laws and regulations adapted with respect to personal information, other relevant norms and company regulations adopted by the Companies, etc. Moreover, the Companies review its company regulations and this protection policy on a periodic basis and strive to continuously improve such regulations and policies.

The Companies handle personal information of underage customers in the same manner as those of adult customers. However, if necessary, parental consent may be required for information from or about their child under the age of sixteen (16).